- Receiving time = Processing time +Shipping time.
- Processing time: Normally 1-5 Business Days
- customized items processing time: 10-12 Business Days
- During the Spring Festival, processing time for some products: 7-16 Business Days
The time we are talking about is a business day and may be delayed if we encounter holidays.
- Affected by Covid-19, there will be some delay on the delivery.
* All delivery times are an estimate and cannot be guaranteed. Excludes weekends & Bank Holidays. Please note we cannot provide a shipping service to a PO Box address, any PO addresses entered can result in your parcel being severely delayed and/or returned back to us.
- For estimated shipping times, please refer to our Shipping Policy
- For details on our return and refund policy, please refer to our Return Policy
- If you have any question, please contact us: firstname.lastname@example.org.